Privacy Policy
Last updated: 31 August 2026
Proper Bits Ltd (Company No. 16623134) operates the Enria mobile application (the “Service”). This policy explains how we handle personal data.
What stays on your device
The dates, symptoms, moods, temperatures, weight, notes and other health values you enter stay on your device. Enria accesses menstrual-flow records through Apple Health only with your permission. We do not receive, upload or store those records.
What we collect
- Limited usage analytics, including app screens and actions, the type of tracking feature used, usage counts, purchase and reminder status, App Store storefront, and an app or device identifier. These analytics do not include the dates, selected symptoms or moods, temperatures, weight, notes or Apple Health records you enter. IP address collection is disabled in Amplitude.
- Technical app and device information, crash details and performance traces used to diagnose reliability problems.
- Contact details and message content you choose to provide to support.
How we use data
- Provide and improve the Service.
- Respond to support requests.
- Maintain security, reliability and performance.
Legal basis
- Consent: we process the cycle and health information you choose to record on your device so Enria can provide the tracking features you select. Where this is special-category health or sex-life data, we rely on your explicit consent. Access to Apple Health also requires your permission.
- Contract: we process information where necessary to provide the Service and support you request.
- Legitimate interests: we use limited analytics and crash diagnostics to understand how Enria is used and to keep it secure, reliable and useful. We minimise these records and exclude the cycle dates, selected symptoms or moods, temperatures, weight, notes and Apple Health records you enter.
- Legal obligations: we process information where necessary to comply with applicable law.
Sharing
We do not sell personal data. We share data only with service providers needed for analytics (Amplitude), crash reporting (Sentry), and verifying, delivering and responding to support messages, under contractual safeguards.
International transfers
Where data is transferred outside the UK or EEA, we use appropriate safeguards such as standard contractual clauses. You can request information about those safeguards through support.
Retention
We keep data only as long as needed for the purposes above or to meet legal requirements.
Security
We use reasonable technical and organisational measures to protect personal data. No method of transmission or storage is 100% secure.
Your rights
You can request access, correction, deletion, restriction, objection or portability of your data, subject to applicable law.
You have the right to object to processing based on our legitimate interests. We will stop unless we have compelling legitimate grounds to continue or need the information for legal claims.
Where we rely on consent, you may withdraw it at any time without affecting processing carried out before withdrawal. You can change Apple Health permissions in iPhone Settings or contact support for help with other consent and rights requests.
You also have the right to complain to the Information Commissioner’s Office or to your local data-protection authority.
Children’s privacy
Enria is available to users aged 13 and older, subject to the minimum age required where they live. Users under 16 in the EEA may use the Service only with parental consent. If you believe someone below the applicable age has provided personal data without the required consent, contact us so we can take appropriate action.
Changes
We may update this policy from time to time and will revise the “Last updated” date accordingly.
Contact
For privacy requests, contact support (at) properbits.com or use the Enria support form.